1. Safety First

Ensure that you and all passengers are safe. If possible, move to a secure location away from traffic. 

2. Contact Chargeii

If you're a Chargeii subscriber, use our app to request roadside assistance immediately. If you're unable to use the app, call our emergency hotline.

3. Provide Details

Share your location, the issue with your EV, and any relevant information with our support team.

4. Remain in the Vehicle

If your EV is inoperable, it's safest to remain inside until help arrives. If you must exit, exercise caution and stay clear of traffic.

5. Emergency Services

Safety Tips for EV Owners

1. Charge Regularly

Maintain your EV's battery charge level by charging it regularly. This helps prevent unexpected low battery situations.

2. Know Your Range

Be aware of your EV's estimated range and plan your trips accordingly. Consider charging stops for longer journeys.

3. Stay Informed

4. Emergency Kit

Keep an emergency kit in your EV, including essential items like a flashlight, first aid supplies, and any necessary medications.

5. Roadside Assistance Membership

Consider becoming a Chargeii subscriber for peace of mind. Our roadside assistance services are designed to get you back on the road swiftly.

6. Vehicle Maintenance

Regularly maintain your EV according to the manufacturer's recommendations. This includes checking tire pressure, brakes, and other critical components.

7. Plan for Adverse Weather

Be mindful of weather conditions and plan accordingly. Adverse weather can impact your EV's performance, so plan routes and charging stops accordingly.

8. Share Location

Inform someone close to you about your travel plans and share your real-time location for added safety.

Remember, Chargeii is here to assist you 24/7. In any emergency, your safety is our top priority. Stay informed, stay charged, and drive with confidence knowing that Chargeii is by your side.